1. Who this is between
You — a personal trainer, coach, or fitness professional using the Coach plan.<br/>You also commit to our Terms and Privacy Policy below.<br/>Us — Finished Fitness, operated by ABC AUSTRIAN BUSINESS COMPANY LIMITED (company number 10894419, registered office 99a High Road, Beeston, Nottingham, England, NG9 2LH).
You also agree to our Terms of Service and Privacy Policy. Where this agreement conflicts with the Terms for coach-specific matters, this agreement wins.
2. What you can do
The Coach plan lets you:
- Invite clients to your dashboard via invite codes.
- Build, assign, and update training programs for them.
- See their logged workouts, nutrition, weight, and measurements.
- Add coach notes per client.
- Use everything in the Pro tier for your own training.
3. Your relationship with your clients
Finished Fitness is not a party to your coaching relationship. When you invite a client, the contract for training, payment, and any guarantees is between you and them — not us. We provide the software, you provide the coaching.
Practically that means:
- You set your own coaching rates, schedule, and refund terms with your clients.
- Money your clients pay you flows through your own payment arrangement (PayPal, bank, Stripe, cash) — not through us.
- You're responsible for invoicing your clients and meeting your own tax obligations.
- Disputes between you and your clients are between you and them. We can help by providing data export if you both consent.
4. Data protection — you're a controller too
When a client accepts your invite, you become a joint data controller with us for their training data. That means:
- You must tell your clients (in writing) what data you'll see, what you'll do with it, and how long you'll keep it. The Client Service Agreement template covers this.
- You must give clients access to their own data on request, and delete it within 30 days if they ask.
- You must not share a client's data with anyone else without that client's consent.
- If you suffer a data breach affecting clients, you must tell us at privacy@finishedfitness.com within 24 hours so we can meet our own 72-hour ICO notification deadline.
5. Professional standards
You confirm that you:
- Hold the qualifications and insurance you claim to hold (e.g. Level 3 PT, CIMSPA, REPs, NSCA).
- Have public liability insurance appropriate for personal training.
- Comply with the law of the jurisdiction you operate in.
- Don't prescribe medication, diagnose conditions, or give advice outside your competence.
6. Acceptable use (specific to coaching)
You agree not to:
- Use the platform to coach minors without their parent or guardian's written consent.
- Invite people who haven't agreed to be your client.
- Use clients' personal data for any purpose other than coaching them.
- Sell, share, or rent client lists to anyone.
- Hold yourself out as employed by or affiliated with Finished Fitness.
7. Subscription, fees, and termination
The Coach plan is £9.98/month (after a 14-day trial at £4.99), billed via PayPal. See the Refund Policy for cancellations.
We may suspend or terminate your account if:
- You miss a payment (after a 7-day grace period).
- You materially breach this agreement or the Terms.
- A client files a credible complaint we can't resolve, or law enforcement asks us to.
On termination, we delete your account per the Privacy Policy. You're responsible for notifying your clients and arranging continuity of their training elsewhere.
8. Liability
You indemnify us against any claim brought by your clients (or anyone else) arising from your coaching — including injury, illness, misadvice, or breach of contract — except where the claim arises from our own gross negligence or wilful misconduct.
Our liability to you is capped at the Coach subscription fees you paid us in the 12 months before the claim.
9. Changes
We'll email you at least 30 days before changing any material part of this agreement. Continued use after the change date means you accept the new terms.
10. Governing law
Governed by the laws of England and Wales; exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions: support@finishedfitness.com.