How the digital flow works

You go to your coach dashboard and click "Invite client".
You fill in the agreement fields: what services, fee, start date, optional cancellation policy / end date / notice period.
The platform freezes the rendered agreement text and stamps your signature (timestamp + IP) — this counts as your "I agree".
You send the invite code or link to your client.
The client signs in, sees the full agreement, ticks "I have read and agree", and clicks Accept. Their signature is stamped the same way.
Both of you can read the agreement again at any time from your dashboard.

Both parties' acceptances are recorded as simple electronic signatures under the UK Electronic Communications Act 2000 and eIDAS. The frozen agreement text is preserved verbatim even if the template ever changes.

Offline fallback template

If you need a paper version (e.g. you're onboarding a client in person before they have the app), copy the structure below into a doc, fill in the bracketed fields, and have both parties sign + date. Print or save as PDF via your browser's print dialog (Ctrl/Cmd + P → Save as PDF).

PERSONAL TRAINING / COACHING AGREEMENT

1. The parties

This agreement is dated [DATE] and is between:

The Coach: [COACH NAME], trading as [BUSINESS NAME], of [ADDRESS], email [COACH EMAIL].

The Client: [CLIENT NAME], of [CLIENT ADDRESS], email [CLIENT EMAIL], date of birth [DD/MM/YYYY].

2. Services

The Coach agrees to provide the following:

[e.g. 12 one-hour personal training sessions over 12 weeks, in person at [GYM] or remotely via the Finished Fitness app]
A bespoke training program updated weekly via the Finished Fitness platform.
Access to nutrition guidance (general, not medical or dietetic advice).
WhatsApp/email check-ins on [FREQUENCY].

3. Fees and payment

Fee: [£X] per session / per month / per package.
Total: [£Y].
Payment terms: [e.g. paid monthly in advance / paid in full upfront / split 50/50].
Payment method: [bank transfer / PayPal / Stripe link / cash].
Late payments: [e.g. £20 admin fee after 7 days late].

4. Cancellations and missed sessions

Client cancels with ≥24 hours' notice: session rebooked at no charge.
Client cancels with <24 hours' notice: session forfeit (full fee charged).
Coach cancels: session rebooked at no charge.
Refunds: [e.g. no refunds on packages once started except as required by UK consumer law; pro-rata refund for monthly fee if cancelling mid-month].

5. Health and safety

The Client confirms they have completed a Pre-Activity Readiness Questionnaire (PARQ) and have disclosed all medical conditions, injuries, medications, and pregnancy that may affect training. The Client agrees to:

Consult their GP before starting training if they have any health concerns.
Inform the Coach immediately of any new injury or condition during the program.
Train within their capabilities and stop immediately if they experience pain, dizziness, or any other warning symptom.

The Coach is not a medical professional and cannot diagnose conditions, prescribe medication, or replace advice from a doctor, physiotherapist, or registered dietitian.

6. Liability

The Coach holds public liability insurance with [INSURER NAME], policy number [POLICY NUMBER], expiring [DATE].

The Client trains at their own risk. The Coach is not liable for injury or illness except where caused by the Coach's gross negligence or wilful misconduct. Nothing in this agreement limits liability that can't be limited under UK law (e.g. death or personal injury caused by negligence).

7. Data and privacy

The Client's training data (workouts, weight, measurements, notes) is stored on the Finished Fitness platform. The Coach can see this data while the coaching relationship is active. The Client's rights:

Ask for a copy of their data at any time.
Ask the Coach to delete their training history when the agreement ends.
Leave the Coach's dashboard via Finished Fitness — the Coach loses access immediately.

The Coach will not share the Client's data with anyone else without the Client's written consent, except where required by law.

8. Use of images and testimonials

[OPT IN: I consent / OPT OUT: I do not consent] to the Coach using my before-and-after photos and a written testimonial for marketing, with my first name only. I can withdraw this consent in writing at any time.

9. Term and termination

This agreement starts on [START DATE] and ends on [END DATE OR "until terminated by either party"].

Either party may end the agreement with [2 weeks'] written notice. Either party may end it immediately for material breach (e.g. non-payment, abusive behaviour).

10. Governing law

This agreement is governed by the laws of [England and Wales] and any dispute is subject to the exclusive jurisdiction of the courts of [England and Wales].

11. Signatures

By signing below, both parties confirm they have read and agree to this agreement.

Coach
Signed: ____________________________
Name: [COACH NAME]
Date: ___________________

Client
Signed: ____________________________
Name: [CLIENT NAME]
Date: ___________________

Disclaimer: This template is provided by Finished Fitness as a starting point only. It is not legal advice. The contractual relationship is between the Coach and the Client; Finished Fitness is not a party to it and assumes no responsibility for its contents or enforceability. Consult a qualified solicitor before relying on it.